TERMS & CONDITIONS

1. GENERAL INFORMATION
The following terms and conditions in a tour product registration or other service of Komodo Shine Tour (KST). We encourage you to read clearly the terms and conditions below before registering. By proceeding and make reservation and payment of the deposit, then you are deemed to have understood and accepted the conditions below.
for the real confirmation please supply us the following details : Name of the subscriber, Date of arrival, Number of participants (kids and adult), Tour duration, Package desired along with other information
Contact Us :

2. COMMUNICATIONS
Confirmation will be sent to you by telephone, Whatsapp or email. We will do our best to respon  your questions within 12 hours.

3. RATES
For rates we dont put in every tour package but you can send us email for checking the rates and its really quick response. All tour price on quoted net per person in IDR/USD.

4. PAYMENTS
Bookings are confirmed when received a deposit of 30% – 100%. The balance of payment has to be paid within 10 days before the tour package starts and the payment can be done bydoing international transfer to our following Bank account:
BANK ACCOUNT: BANK NEGARA INDONESIA – PT (PERSERO)
ACC HOLDER: Vinsensius Patrisno Slamet
ACC NUMBER: 0206407503
SWIFT CODE: BNINIDJAEND
BANK ADDRESS: Jl. Soekarno Hatta, Labuan Bajo, NTT, Indonesia
POST CODE: 86554

You can also pay a payment through our PayPal service by selecting the Buy Now button





5. CANCELATION POLICY
We suggest better to read the cancelation policy before finally you make booking with us :

  • Up to 30 Days : No cancelation fee
  • From 21 days  before the tour starts: 25% of the total amount
  • From  14 days before the tour starts : 50%
  • From 7 days before the tour starts : 75% of the total amount
  • Cancel on arrival or No show: 100%

6. RESPONSIBILITY
Komodo Shine Tour only acts as a travel agent. We shall not be liable for any injury, loss or damage to any of your belongings during the course of the trip due to the traveler. Additional costs incurred by extraordinary events such as delays, accidents, deaths, natural disasters, political actions must be borne by the traveler.

7. TRAVEL INSURANCE
To avoid any risk during on the trip, we suggested that traveller have on their own insurance, which should cover, medical, lose of money, personal accident and personal liability, surgical and dental and additional expenses,etc.

8. TOUR PROGRAMS
All the tour programs that we have will be organize on private tours, small group, big group, and focus on trekking, hiking, diving, snorkeling, adventure tours, culture etc
And the tour pacakges we provide you the firsthand tour prices and everything we control directly the quality for all of our tours package.
If you still need any information please dont be hazitate to call or send us an email.